Job Description

Job Description

Job Description

We're searching for an experienced Assistant General Manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you!

$50,000 yearly

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

• Making sure that each guest experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise
• Create a well-organized and efficient property operation and initiate a non-siloed work environment among all departments

• Must have at least 3 or more years of experience in the hospitality field
• Proven customer service experience as a manager; strong guest-focused mentality
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• Showcase exceptional organizational, communication, and problem-solving skills

With 53 rooms located in the heart of this beautiful region, Bluebird Sunapee is the perfect, affordable lodging option for families and friends looking to explore everything the area has to offer in all four seasons.

A year-round destination, the Sunapee area of New Hampshire offers everything from 3-season canoeing, biking, and hiking—to alpine skiing and snowboarding, ice fishing, and snowshoeing. With the Mt Sunapee State Park on Lake Sunapee just a short walk behind the hotel and Vail's Mount Sunapee Ski Resort just across the street, Bluebird Sunapee is in the center of the region's best activities.

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