Business Analyst III Job at Tech Providers Inc., Atlanta, GA

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  • Tech Providers Inc.
  • Atlanta, GA

Job Description

Job Title: Business Analyst III
Duration: 6+ Months
Location: Atlanta GA 30328 [Hybrid]

QUALIFICATIONS
Minimum
  • 8 or more years of experience in related field (i.e
    relevant business operations and/or system support, business process design, etc.).
  • Workflow management experience
  • CRM experience
  • Process Flow creation experience
  • 5 or more years of related experience if candidate possesses a related advanced degree and analytical thinking skills.
  • Requirements solicitation & documentation experience for new products, lifecycle management and/or enhancements
  • Manage, follow, and adhere to the long/short term product roadmap for CRM in conjunction with functional leads.
  • Experience in full life cycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment).
  • Ability to grasp and explain complicated subject matter to others across the business that are less connected to the situation and/or are less technically oriented
  • Exceptional business acumen and story-telling skills – the ability to communicate an insight to be understood easily and to drive action.
  • Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.
  • Demonstrated problem solving ability
  • Demonstrated ability to multi-task, work under pressure, and think analytically.
 
Preferred
  • BS/BA in Business Administration, Computer Science, Information Systems or a related field
    MBA a plus.
  • 5 years of experience in change management and methods & procedure documents
  • Knowledge and understanding of Business internal sales order systems: ICOMS, OPTIX, Salesforce.com, WATTS, SERV, etc.
  • Process Modeling/Analysis
  • Training Facilitation
  • PM Skills; coordinating, tracking, monitoring projects
  • Sales Support experience, in a telecom business
  • Experience in creating test cases and user testing.
  • Experience in B2B service delivery process.
  • Experience in the telecommunications industry.
  • Experience with Agile methodologies.
  • Experience with Visio and/or iGrafx, SharePoint
  • Experience with JIRA.

Job Tags

Temporary work,

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