Call Center Representative Job at Amoskeag Health, Manchester, NH

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  • Amoskeag Health
  • Manchester, NH

Job Description

Description

ARE YOU LOOKING FOR A REWARDING CAREER? JOIN US AT AMOSKEAG HEALTH!

About Us:

Amoskeag Health, a Federally Qualified Health Center (FQHC) and progressive, nonprofit primary healthcare organization that celebrated its 25th year in 2018.

Our team of healthcare professionals positively impacts the health, well-being and quality of life for those we serve providing comprehensive, integrated, affordable healthcare and education to patients. We utilize a team-based model including embedded Behavioral Health Clinicians as well as Case Managers, Care Coordinators and Community Health Workers.

We are looking for full time Call Center Representatives (35 hours and 40 hours/week) and you may be a good fit!

Job Summary
The Call Center Representative is responsible for the answering of the phone, initiating phone notes, and routing to the appropriate desktop, scheduling appointments as they arise and assisting patients and other inquiring Amoskeag Health parties.

Requirements

Qualifications:

Education: Knowledge of Medical Terminology preferred.

Experience:
  • Customer service experience in a related field. Healthcare experience preferred.
  • Bilingual in English and Spanish preferred.

Job Tags

Full time,

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