Job Description
Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.
Our company values can best be described with
ABLE : to
always do the right thing,
be yourself,
learn and evolve, and
execute. Join our team where every individual takes pride in driving their role for shared success.
About the role - Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and knowledge required to investigate, evaluate, and resolve automobile claims. This entry-level position involves comprehensive training in a classroom setting and practical, on-the-job experience to ensure proficiency in all aspects of claims adjudication.
- This is an in-person role at our West Hills, CA office location
What you'll do - Successfully complete all assigned claims training programs in a classroom setting
- Engage actively in learning sessions, demonstrating a clear understanding of the material covered.
- Investigate automobile claims thoroughly to gather relevant information;
- Evaluate claims to determine their validity and potential payout based on policy terms and conditions.
- Resolve automobile claims efficiently and in a timely manner, ensuring customer satisfaction;
- Ensure ongoing adjudication of claims within company standards, industry best practices, and all state and federal regulations;
- Stay updated on changes in regulations and company policies
- Document all investigations, evaluations, recommendations, and action plans accurately
- Maintain detailed and organized records in the claims management system
- Produce grammatically correct and clearly written correspondence including letters, memos, reports, and claim file documentation;
- Communicate effectively with claimants, policyholders, and other stakeholders through written and verbal means;
- Regular and predictable punctuality and attendance;
- Perform other duties as necessary to support the claims department and organizational goals;
Qualifications - A 4 year college degree or at least 1 year of industry experience;
- Must have strong communication skills;
- Must have strong written communication skills;
- Must be able to multi-task;
- Must be able to pass a background check;
- Must have a disciplined approach to all job-related activities;
- Must have a solid foundation of personal organization, sound decision-making and analytical skills, and strong interpersonal and customer service skills;
- Ability to work in a fast-paced environment while managing multiple priorities simultaneously;
- Ability to achieve targeted performance goals.
The pay range for this role is:
25 - 26 USD per hour (West Hills Office)
Job Tags
Hourly pay, Traineeship,