Computer Support Associate I - Infrastructure Job at Volt, Waterloo, IA

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  • Volt
  • Waterloo, IA

Job Description

Job Description

Job Description


Volt is immediately hiring for an Infrastructure Engineer in Waterloo, IA.

As an Infrastructure Engineer, you will:
• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.
• Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
• Maintains equipment, supplies, data supporting processes or operations.
• Basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Required Skills:
• Knowledge of computing and networking concepts and fundamentals
• Use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:
• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Shift: Monday – Friday – 1st Shift
Duration: 36 Months+
Location: Waterloo, IA 50704
Work Schedule: Onsite

Pay rate: $22/hr. to $26/hr.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW

Job Tags

Work experience placement, Immediate start, Shift work, Day shift, Monday to Friday,

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