Job Description
Essential Functions:
Ensure that meals are being served in a professional and timely manner by circulating within the hotel and casino and communicating with the kitchen and the order takers.
- Ensure that meals are being served in a professional and timely manner by circulating within the hotel and casino and communicating with the kitchen and the order takers.
- Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
- Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. •
- Shadow the Food & Beverage and/or Culinary Department management team with hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and other team members
- Ensures a "positive atmosphere" in all outlets including making contact with 100% of guests, players, and team members on a regular basis.
- Assists in creating daily floor plans and rotations for each outlet.
- Ensures coverage and monitor timekeeping and absenteeism making necessary adjustments in the best interest of the company.
- Must be familiar with commonly accepted standards of etiquette and decorum relating to dining service. •
- Meets and greets customers in the outlets. •
- Is actively involved in "touching" people and tables in the outlets. •
- Responsible for the daily supervision and maintenance of product quality and service to our guests. •
- Maintains clean and organized storage areas
- Assist in the completion of reports on production and necessary requisitions.
- Assist in regulation of distribution of necessary supplies.
- Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests, cooking, preparation, catering and general clerical/cashier duties
- Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. •
- Control of Food and Beverage areas: checks all areas for maintenance requirements and follow-up, ensures correct billing to all accounts, ensures that the outlet maintains the integrity of a responsible vendor of alcohol. •
- Constantly observes quality service standards. •
- Effectively handles customer concerns.
$16.00+ per hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.
Job Tags
Hourly pay, Full time, Local area,