Job Profile: Customer Care Representative
Responsibilities
Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance annuity and investment products and transactions focusing on customer satisfaction quality and efficiency.
Communicates with customers regarding service request or problems; documents evaluates and resolves customers inquiries.
Thoroughly documents all contacts and conversations; follows up as required.
Works with other departments to complete customer requests as needed and minimize escalations.
Gains proficiency in various administration and automated workflow systems.
Processes complex and varied service requests.
Represents our customer with professional pride to internal and external customers.
Consistently meets/exceeds set quality and productivity metrics.
Functions w/in a team based environment and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
Current FINRA Series 6 license at time of application.
High School diploma or equivalent.
Up to 1 year experience with call center or customer service experience/training.
Fundamental computer knowledge and maneuverability within window applications.
Basic understanding of Microsoft office suite specifically Word and Excel.
...being in the comfort of patients homes. Responsibilities: ... ...compassionate and comprehensive nursing care to patients in their... ...experience is a plus Home health experience is a plus, but not... ...adapt to a flexible schedule and travel to patients homes within the...
...performance tuning along with managing the availability of the database server environment to ensure that no unplanned disruptions or data loss occurs. The ITE II requires comprehensive technical knowledge and experience in one or more of the following enterprise...
Marshalls Store 1067 || 3434 W Illinois Ave Bldg 5, Ste 500 || Dallas || TX || 75211
...England from our headquarters in Canton, Massachusetts.The Network Engineer will provide installation, maintenance, and support services... ..., Information Technology, or another related field~Some internship or professional experience in IT or telecommunications preferred...
...(WJFK-FM) and Team 980 (WTEM) are looking for their next on-air host. If you are a talented on-air host that knows the DC sports market... ...your work and a brief cover letter of what DC sports and sports radio means to you by applying to this posting. We are always on...