We need to fill a Customer Service Representative position in our Customer Service Department.
Primary Job Responsibilities:
· Product Knowledge: Provide informed answers to questions regarding products, pricing, and availability.
· Order Support: Assist customers and the Sales Force in processing orders and tracking their progress.
· Effective Communication: Clearly and efficiently respond to shipping inquiries and provide timely updates on order status.
· International Collaboration: Coordinate with our international customer service department to address customer needs and manage necessary documentation.
Job Requirements:
· Problem Solving: Identify and troubleshoot customer issues, providing effective solutions to enhance customer satisfaction.
· Mathematical Skills: Perform basic mathematical calculations, including percentages, to handle discounts, refunds, and pricing adjustments.
· Outstanding Written and Verbal Communication: Demonstrate exceptional written and verbal communication skills to effectively interact with customers and convey information clearly and concisely.
· Organizational Skills: Utilize strong organizational skills to manage time effectively, prioritize tasks, maintain a tidy and efficient workspace, and ensure a strong follow-up on customer inquiries and issues.
· Team orientated with the ability to effectively interact with co-workers, internal departments, and external customers.
· Strong Computer Skills: Proficiency in using computers, including knowledge of Microsoft Office Suite, office software, the ability to quickly learn new technologies.
· A minimum of two years of call center experience (preferred)
· Bilingual in English and Spanish (preferred)
Weyco Group provides a family-friendly atmosphere with a great corporate culture, work from home opportunities, and a comprehensive benefit package which includes: medical, vision, and dental insurance, LTD, HSA, vacation, and 401(k). Candidates should send resume and salary requirements to:
Weyco Group, Inc.
333 W. Estabrook Blvd
Glendale, WI 53212
Attn: Human Resources
E-mail: hr@weycogroup.com
Fax: 414-908-1935
...Providers, Executives, and their support staff both onsite and remotely for those working at home. To be successful, this person must have... ...their support staff over the telephone, through email, online chat and/or at the desk side in a prompt, professional and courteous...
...and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely... ...reports all safety hazards. Inspects trailer for properly loaded and secured freight.~ Performs count check of items and checks...
About the job Junior Level Business Analyst 1+ Years of experience is preferred A bachelor's is a plus Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling...
...days ~ Employment Type: Local Contract Job Description: Supplemental Health Care has partnered with a school district to hire a school nurse to work in Philadelphia, Pennsylvania. As a school professional with SHC, youll be supported by our Schools Center...
...that all products meet company standards for quality, taste, and safety. Working closely with the R&D team, you will contribute to... ...optimizing manufacturing processes. Must Haves to be Considered: Food manufacturing. Experience in s smaller company or restaurant...