Job Description

Position Description

This exciting opportunity is full-time and permanent with Converge Technology Solutions. Individuals on this team have expertise within multiple cybersecurity domains and an understanding of the industry as a whole. We are frequently asked to perform technical research and provide technical documentation, customer-facing presentations, etc, and present as a subject matter experts. We continuously develop our knowledge of Converge’s service delivery offerings and our partners technical capabilities. We communicate the effectiveness of these solutions and ultimately demonstrate how it they can satisfy our clients’ requirements and expected outcomes. Converge is experiencing explosive growth and we can't wait for you to join our team!

Job Duties

• Present product level guidance and informed recommendations for our customers.
• Present solutions designed to address customers information security requirements.
• Develop and present unique service and product integration strategies.
• Work directly with our strategic vendor technical resources to better understand their solutions.
• Maintain applicable vendor and industry related certifications.
• Aid in the development of unique marketing collateral and support the development of Converge’s public brand.
• Collaborate with Converge’s product integration, managed services, sales, PMO and marketing teams.
• Promote Converge’s commitment to a services lead strategy to our customers.
• Works on complex IT security challenges and provides highly creative, innovative solutions to our customers.
• Apply effective time-management to effectively accomplish short and long-term focused objectives.
• Communicating the effectiveness of services and or solutions includes process oversight and creation of statements of work and other related client facing documentation.
• Work closely with the sales team and clients to understand their business needs, challenges, and technical requirements.
• Service incoming Presales Requests (“PSR’s”) in accordance to applicable MBO, KPI’s and SLA’s.
• Oversee and deliver high-quality product/service demonstrations and presentations, explaining complex cybersecurity concepts in an understandable way.
• Develop and present customized solutions to meet prospective client's specific needs, based on our suite of cybersecurity offerings and vendor product capabilities.
• Assist in training sales team members on the technical aspects of our products and services, as well as on emerging trends in the cybersecurity landscape.
• Represent the company at industry events and conferences.
• Collaborate with local/territory-based vendor counterparts.

Qualifications

• Previous presales experience is required.
• Experience participating in and hosting technical, client-facing/business-facing presentations centered around a specific IT topic or challenge.
• Technical knowledge / experience with vendors like Crowdstrike, Zscaler, Okta, Proofpoint, Palo Alto Networks / Cortex, Microsoft Security, IBM Security, etc.
• Experiencing working on projects including Cloud Security, IAM, SOAR and/or AI is a big plus.
• Experience researching cutting edge IT security principals, theories, concepts and technologies.
• Time management as well as written and spoken communication skills are all highly valued.
• Preferred certification with various cybersecurity vendors and / or ISACA, ISC2, SANS, etc.

Work Environment

• Remote within Eastern or Central time zone regions
• Minimal travel required for client meeting

Total Rewards

• We offer a comprehensive total rewards package that includes base salary, quarterly bonus, healthcare benefits, 401k match, company stock match program, PTO/holiday, training/development, promotional opportunity and so much more.

Converge Technology Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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