Job Description

Job Description

Job Description

The Experience Senior Living Team is comprised of dynamic professionals fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers focused on positively impacting the lives of residents, their families, and team members.

We seek a Director of Health and Wellness to join our amazing team!

Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Responsibilities:

• Participates in pre-admission screening of prospective new residents. Assures required documentation, including nursing assessments, service plans, and other assigned forms, is completed prior to or upon resident admission. Updates assessments for all residents as required by community policy and as described/allowed in the Nurse Practice Act or other state regulations.
• Monitor the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines.
• Monitor the efficient and effective use of all Wellness department resources within the established and approved budget and team member levels.
• Ensure that each team member follows established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste, and quality assurance procedures.
• Supervise the timely and accurate completion of all documentation required for monthly billings for resident services, ancillary charges, and changes in resident care.
• Review and follow up on health—or injury-related community incident reports and develop/monitor correction plans in accordance with community policies and procedures.
• Report all emergency situations, reportable incidents, team member issues, and observable changes in resident behaviors and health status to the Executive Director.
• Continuously and ongoing supervise Health and Wellness team members, including training, counseling/corrective action, motivating, and performance appraisals.
• Participate in regulatory inspections and surveys. Support and follow up on identifying trends and assist in developing corrective action plans and troubleshooting resolutions.
• Oversee and assist in recruiting and selecting caring, competent care team members.
• Participate in the community Quality Management Program (QMP) committee.
• Conduct care plan conferences with each resident and responsible family members.
• Actively partner with the sales team to be available to discuss the community's wellness services with prospective residents.
• Present a professional demeanor communicating the community philosophy of care and services to current and prospective residents.
• Respond politely, caringly, and professionally to all residents, family members, and team members' concerns and complaints.
• Order wellness department supplies as well as durable medical equipment as needed. Ensure that supplies and equipment are billed properly.
• Coordinates or oversees the scheduling of in-house ancillary medical services, such as podiatrist visits, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc., and ensures they are completed.
• Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.
• Coordinate resident care directly with and cooperate with outside healthcare practitioners, consultants, physicians/providers, and all other outside providers.
• Oversees and provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. Oversees all team members assigned to complete required community learning management system training.
• Performs on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning residents to the community.
• As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the residents’ opportunity to remain in their environment.
• Evaluate residents, document changes in condition, and notify the Executive Director, resident’s physician, and resident’s legally responsible party/family regarding residents’ condition and reactions. Communicates with providers regarding residents’ status and condition changes.
• Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
• Performs on-call duties on a rotating basis with other wellness department managers.
• Works as manager of the day as directed by the Executive Director.
• Other duties as assigned by the Executive Director.

Requirements:

• A registered nurse, licensed practical nurse, or licensed vocational nurse from an accredited nursing program licensed to practice as required by state regulations.
• A valid driver’s license
• CPR Certified and knowledge of basic first aid
• Experience in direct patient care and assessments/observation of clinical conditions.
• Experience in recruiting, training, and managing people in the healthcare field.
• Minimum 3-5 years experience at a department head level in Assisted Living or a related industry.
• Must complete all state-required training to maintain licensure or certification.
• Able to work flexible work hours due to the demands of the position.
• Position requires driving responsibilities (may use company-provided vehicle and/or personal vehicle).
• Computer proficiency in Microsoft Office and other technologies
• Able to take action in solving problems while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
• Able to define realistic, specific goals and objectives. Able to define tasks and deliverables necessary to meet goals.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
• Ability to write reports and business correspondence.
• Builds and maintains productive, work-focused relationships with team, residents, their families, corporate, regional, and divisional resources and within the community.
• Able to work with people in such a manner as to build high morale and group commitment to goals and objectives.
• Function as a role model for team members by being punctual, neat, and clean in appearance.
• Ability to work varied schedules, including weekends, evenings, and holidays.

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