Job Description

Position Summary The Access & Revenue Cycle Application Analyst is the primary provider of support, information, customer service for application-related issues and opportunities. The role requires a blending of technical skills with a reasonable comprehension of the operational department and their information systems tools and requirements. In addition, this role provides analytical expertise to information systems end users with the overall objective of improving the use of application systems functionality (e.g., enhance workflow, optimize business processes and identify appropriate systems solutions). Essential Duties and Responsibilities include the following . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Acts as the primary support contact for the application's end-users. Identifies issues that arise in their application area as well as issues that impact other application teams, and working to resolve them Guides workflow design, builds and tests the system, and analyzes other technical issues associated with Epic software. Identifies and implements requested changes to the system. Serves as a liaison between end users' workflow needs and Epic implementation staff. Communicates all necessary application changes, enhancements, and procedures to all necessary department teams. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings. Works with Epic representatives, MFA's business partners, and end users to ensure the system meets the organization's business needs especially with regards to the project deliverables and timeline. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some positions may have an Addendum for specific analyst Qualifications and knowledge requirements Education College Degree Required:

• Bachelor's degree (IT/Healthcare Focus Preferred) OR
• Associate's degree with at least four (4) years' experience

Licensure Current Epic certification(s) for relevant applications. New hires and transfers have no more than 45 days from completion of MFA-sponsored Epic training to complete any required Epic certifications. Analysts must remain current on Epic Certifications, badges, trainings, and other credentials. Experience 3 years minimum experience in patient access/scheduling or revenue cycle and/or in a software vender environment preferred. Additional experience may be required based upon assignment. About GW MFA MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals. The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) The GW Medical Faculty Associates

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