**Mina Group**
**Event Bartender**
**Shack 15 - San Francisco, CA - Full Time**
As the primary contact for guest/member in SHACK15 , the EVENT STAFF BARTENDER is responsible for selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, bar set up and breakdown, making menu suggestions, delivering food and drinks, describing the dishes/beverages to guests, recommending wine/beer/cocktail selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoholic beverage/NA selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. * Act with integrity, honesty and knowledge that promote the culture, values of MINA GROUP & SHACK15.
* Ensure that all guests/members feel welcome and are given responsive, professional, gracious service at all times
* Maintains clean and organized work stations that are cohesive with the operations philosophy, culture, and standards of excellence.
* Recognize or seek areas for staff and operations improvement and offer positive solutions for change.
* Operate within the facility/operation on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
* Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
* Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
* Represents the operation professionally through effective communication, cooperation and relationships with the all business partners.
* Understand and perform job duties to the expectations of SHACK15 and the EVENT Service, Food, Beverage, and Wine manuals.
* Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests/members and VIPs, greeting, seating, running, bussing, re-setting etc.
* Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers. Facilitates the communication between the FOH & BOH.
* Describes dinner/food/beverage features as needed, including menu changes and daily additions.
* Follows through and communicates with Management team/Chef on VIP procedures and special requests.
* Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires.
* Participate in Pre-Shift meetings and learn new menu items and specific event details.
* Taking and making beverage orders, using the SQUARE POS when applicable to ring items in and charge correctly.
* Describes dinner/event menu features as needed, including menu changes and daily additions. Takes food orders and provides setups and service for guests dining at the bar.
* Coordinating transfers with manager/server team
* Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
* Develops a rapport with guests/members.
* Describes dinner features as needed (including changes and additions).
* Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
* Liaise with server to ensure communication at all times about wants and needs of guests.
* Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.
* Assists the Chef in expediting the food to the bar.
* Ensure that all food and beverage products are consistently prepared and served according to the restaurants standards.
* Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor).
* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.
**REQUIRED QUALIFICATIONS** : * 3-4 years of fine dining mixology experience. Knowledge of service and food and beverage, generally involving at least 5 years of dining room experience and thorough knowledge of fine dining, service procedures, and functions.
* Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
* Extensive Food and Wine knowledge
* Must be minimum age to serve alcohol.
* High school or equivalent education required.
* Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.
* Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
* Familiarity with Microsoft Office Suite of products and strong financial acumen .
* Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
* Responsive to constructive feedback from Chefs and Managers.
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