Job Description

You are here: / US,Rochester-NY,Field Property Claims Adjuster **Field Property Claims Adjuster**

Description & Responsibilities Qualifications Featured Benefits

As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowners products and services to help our customers through the claims process.

**Location: Webster**

In this role, you will:

* Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.

* Handle moderate- severe complexity claims assigned under little supervision.

* Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.

* Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.

* Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.

* Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.

* May be called upon for catastrophe duty.

Reference: 2022-45346

Category: Claims

Primary Location: Rochester, NY

Additional Locations:

Schedule: Full-TimeSalary: USD-$56,500.00--$69,301.00-/-Year

Education Level:

Travel: As Needed This role might be for you if you have:

* Working knowledge of claims handling procedures and operations.

* Demonstrated understanding of building construction principles.

* Proven ability to provide exceptional customer service.

* Effective negotiation skills.

* Ability to effectively and independently manage workload while exhibiting good judgment.

* Strong written/oral communication and interpersonal skills.

* Computer skills with the ability to work with multi-faceted systems and analytical skills.

* The capabilities, skills and knowledge required is normally acquired through bachelors degree or equivalent experience and at least 1 year of directly related experience.

* Ability to obtain proper licensing as required.

Competitive Compensation Our compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work Arrangements We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement Plans Our pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

Health & Wellness Youll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefitsincluding progressive parental benefits and support.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDGs Insider Pro and Computerworlds 2020 list.

We have been named by Forbes as one of Americas Best Employers for Women and one of Americas Best Employers for New Graduatesas well as one of Americas Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: .

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDGs Insider Pro and Computerworlds 2020 list.

We have been named by Forbes as one of Americas Best Employers for Women and one of Americas Best Employers for New Graduatesas well as one of Americas Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: .

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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My goal in my position is to create peace of mind with the customer by listening to their specific needs and responding with concern and expertise. As Ive continued to learn and grow in this position, Ive expanded my claims knowledge,and providing that expertise to customers is very rewarding. And, I learn something new every day.

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My goal in my position is to create peace of mind with the customer by listening to their specific needs and responding with concern and expertise. As Ive continued to learn and grow in this position, Ive expanded my claims knowledge, and providing that expertise to customers is very rewarding. And, I learn something new every day.

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