Job Description

Job Description

Job Description

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Branson Woods Resort: Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

This job's primary purpose is to provide the best possible customer service for guests and owners who preview Westgate's ownership program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, and other duties may be assigned.

• Compliance with all CFI policies and procedures.
• Represents Westgate Resorts in a professional manner at all times.
• Greet guest arriving to the preview center in a friendly and professional manner.
• Respond to questions and/or concerns from guest and owners. Assist guests and owners in obtaining food and beverage offerings and refreshments.
• Partner with kitchen team members to ensure refreshment area is clean and stocked. Provide excellent customer service to all guests/owners.
• Watch sales floor for sales representatives that need assistance. Compliance with all CFI policies and procedures.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED), or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers, managers, and other team members of the organization. Must be able to speak and understand English. Bilingual English-Portuguese a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess valid drivers license

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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