Summary:
Under general supervision of the Manager Interpreter Services & Information Desk or designee and in accordance with established policies and procedures the Medical Interpreter provides both oral and written foreign language interpretation services to non-English speaking patients and employees. Explains hospital policies and procedures and provides assistance to patients who have limited English proficiency. All essential functions performed in this position reflect the age specific needs of the patients. This is for a Spanish Interpreter.
Responsibilities:
Provides both oral and (limited) written foreign language interpretation services to patients. Converts messages uttered in a source language into an equivalent message in the target language so that the intended recipient of the message responds as if heard in the original language.
Interprets medical providers and staffs� questions responses and/ or instructions to patients including technical terms: interprets the patients� responses and/ or questions. In person or by telephone. Interviews patients to complete required forms. Schedules and Directs patients to appointment by telephone instructions or by physical escort when medically necessary. Assists Hospital personnel by providing explanation of Rhode Island Hospital billing system Community Free Service HMO and or third party procedures by interpreting and assisting the patients in completion of paperwork. Assists Hospital personnel by interpreting cultural beliefs of non-English speaking patients. Interprets for employees and their department supervisors in all areas of the hospital when appropriate and necessary. Assists Hospital personnel by providing communication with outside institutions and agencies on behalf of patients and staff; i.e. Hospitals Clinics VNA Providence Center and when required provide medical information to overseas doctors and hospitals. Provides training to Hospital personnel around cultural issues and ethnicity. Facilitates different language communication and allay anxiety of patients. Requires ability to translate medical documents or information to be utilized by hospital staff patients and their families accurately and precisely (i.e. medication instructions brief letters. Records and maintains related documentation logs records and statistical data. Maintains quality assurance safety environmental and infection control in accordance with established hospital department policies procedures and objectives. Performs other related duties as required (i.e. answers telephone input data into computer etc.)
Other information:
BASIC KNOWLEDGE:
Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.
Location: Rhode Island Hospital USA:RI:Providence
Work Type: Full Time
Shift: Shift 3
Union: IBT
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