Job Description
Salary : $55,157.86 - $73,908.64 Annually
Location : Grants Pass, OR
Job Type: Full-Time
Job Number: 24-47
Department: Police
Opening Date: 08/27/2024
About the Position Looking for a secure career with purpose where your efforts benefit your community and neighbors? If you're committed to personal growth and public service, the City of Grants Pass has an opportunity for you to join our team as an
experienced Lateral Dispatcher. Our dispatch center provides services for City police and fire, EMS, and fire agencies in Josephine County.
This recruitment is for dispatchers with
experience in dispatching police, fire or medical disciplines and certified as a dispatcher.
Lateral Incentives Available - Step at hire: Based on years worked as a certified, full-time dispatcher. Please inquire with Human Resources for more information at: or 541-450-6050.
In addition to base salary, incentives available upon meeting requirements, for Dispatchers include:
•Associates Degree - 2.5%
•Bachelor Degree - 5.0%
•Second Language - 1.25%
•DPSST Intermediate Certificate - 2.50%
•DPSST Advanced Certificate - 2.50%
Note: Associates Degree is not cumulative.
Successful applicants will have strong keyboarding skills, outstanding interpersonal and judgment skills and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency 9-1-1 and non-emergency telephone calls and directing appropriate and timely resources. Responsibilities include prioritizing calls, tracking unit status, and dispatching emergency personnel to crime scenes and calls for service.
Our Police Department is a 24-7 operation and all candidates will be required to work nights, weekends, rotating shifts and holidays.
The City of Grants Pass is a High Performance Organization that has a well-defined Mission, Vision and Values which provides the framework for our organizational culture. We believe that the best solutions come from empowered teams with the knowledge and shared vision of the community's goals. We promote a legacy of excellence through a culture of trust, collaboration, and encouragement of personal growth and the celebration of our achievements. We seek to attract adaptable, creative and motivated individuals who share our community pride and dedication to exceptional public service.
If you are an individual who appreciates a working team environment, which focuses on trust, crucial communications, commitment, accountability and results, then the City of Grants Pass may be a great place for you!
Minimum Qualifications A lateral dispatcher will possess at least one year of full time qualified dispatching experience in the discipline of police, fire or emergency medical dispatching and must have certification from Oregon DPSST or certification in another state with reciprocity. To qualify as a lateral Dispatcher experience must be with a municipal government, county or state agency.
Licensing Requirements:
•Law Enforcement Data System Certificate within 60 days of appointment
•First Aid/CPR Certificate within one year of appointment
•Basic Telecommunications Certificate within one year of appointment
•Emergency Medical Dispatch Certificate within one year of appointment
•Certification of 40 words per minute with a minimum 95% accuracy keyboarding skills
A complete listing of duties can be reviewed in the job description.
How to Apply Application materials must be turned in by the closing date in order to be considered for this position. Any application missing required materials will not be considered.
Required materials to be turned in for this recruitment are:
1. City Application
2. Supplemental Questionnaire
3. Cover Letter
4. Typing Test indicating at least 40 words per minute with a 95% accuracy in keyboarding skills. A typing test can be completed on-line, temporary employment agency or at a Worksource Employment Department Center. Typing accruacy is subject to verification.
Ranking and Selection The ranking and selection of applicants to proceed in the process includes: experience and knowledge, education, responses to supplemental questionnaire, submission of required materials and meeting minimum qualifications and special qualifications of the position. The initial process may include oral interviews and skills testing. Final selection will require a background investigation, including a criminal history review, and, depending on the position, a psychological screening, physical, functional and/or drug screening.
All candidates will be notified of the status of their application after the closing date.
Reasonable accommodations may be made upon request prior to the application deadline to enable individuals with disabilities to participate in the job application process.
Per Oregon Revised Statutes 408.225 and 408.230, the City of Grants Pass grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.
Directly related work experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law.
It is the policy of the City of Grants Pass that no person shall be discriminated against based on race and characteristics traditionally associated with race to include hair styles, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or current employment status. The City values diversity and encourages everyone who is interested in employment with the City to apply.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Police Officer applicants must show proof of citizenship with 18 months of hire.
EEO/AA
In & Around Grants Pass The recreational opportunities of the Rogue River are many: jet-boats, rafting, kayaking, paddle boarding, fishing, water skiing, tubing/swimming, gold panning and the 37-mile Rogue Hiking Trail. In addition to our world famous white water Rogue River, nearby mountains provide high-mountain recreational experiences, including snow skiing at Mt. Ashland, multiple access points to the Pacific Crest Trail, snow-shoeing, and ATV trails. Cultural activities center around the Shakespeare Festival in Ashland and the historic town of Jacksonville. Other scenic attractions include: Crater Lake National Park, Oregon Caves National Monument, and the northern portion of the Redwoods. Grants Pass' year-round calendar of events offers something for everyone. And once the sun goes down, the region takes on a life of its own with fine restaurants, theatres and a performing arts center.
Visitor information:
City of Grants Pass Benefits for 2024
Description of Benefits All full time employees.
INSURANCE Health Insurance The City provides a full family medical package that includes the following: medical, prescription, and vision insurance. Full family coverage includes spouse or same sex domestic partner and children up to age 26.
Most employees are currently provided two options for health insurance and may elect to have their portion of the health insurance premium taken out of their paycheck on a pre-tax basis. Rates for 2023, for health and dental coverage range from $207 to $221 per month depending on the coverage selected.
Dental Insurance The City provides two carriers for dental coverage, PacificSource and Willamette Dental Group. PacificSource Dental allows employees to select any dentist covered by PacificSource. Willamette Dental Group is a dental service provider, and employees selecting this option must go to a Willamette Dental Center for services.
Flexible Spending/125 Program Employees may elect to set aside monies pre-tax for out of pocket medical (maximum deferral $3,050) and/or dependent care (maximum deferral $5,000) expenses.
HRA/VEBA Employees selecting the higher deductible/out-of-pocket health insurance plan, the City contributes $234 per month to a Health Reimbursement Account (HRA/VEBA). For Teamster covered employees the City contributes $140 per month to a Health Reimbursement Account (HRA/VEBA).
Life Insurance The City provides life insurance to all full-time employees at one time their annual salary. An employee can voluntarily choose to purchase additional life insurance, spousal life and/or dependent life.
Accidental Death and Dismemberment The City provides accidental death and dismemberment insurance to all full-time employees at one time their annual salary.
Long Term Disability The City provides long term disability benefits at the rate of 60% of salary with a maximum covered salary of $15,000 per month. This benefit has a 90-day elimination period.
RETIREMENT The City participates in the Public Employees Retirement System (PERS). The employee's contribution of 6% is paid by the City under each collective bargaining agreement and the personnel rules at this time.
Employees who are already members of PERS at the time of hire are effective immediately.
Oregon Public Service Retirement Plan (OPSRP) An employee who is new to Oregon public service and was hired on or after August 29, 2003, becomes an OPSRP Pension Program member if the employee works six full calendar months in a qualifying position for an OPSRP-Participating employer. The six-month waiting period cannot be interrupted by more than 30 consecutive working days and must be served with the same employer.
VOLUNTARY ELECTIONS Deferred Compensation Program Deferred compensation is a voluntary program which allows employees to designate a dollar amount or percentage of their pay for pre-tax retirement savings. These funds are deducted from an employee's check after FICA taxes, but before state and federal taxes, are applied. These funds are held state and federal tax free until the employee begins to withdraw funds. An employee is eligible to withdraw funds upon separation of service. The City provides four different carriers from which the employee can select. Employees may defer a maximum of $22,500 (2023 limit) per year, with "catch-up" provisions that apply to pre-retirement employees.
LEAVE BENEFITS Vacation Vacation accrual is provided to all regularly scheduled employees based upon their job classification, labor group, and scheduled workweek. Accruals are available to use upon satisfactory completion of the trial service period in most cases.
Holiday/Holiday Compensation Management, supervisors, non-represented, Teamsters and Grants Pass Employee Association employees receive 10 paid holidays per year. Police and Fire employees receive a lump sum accrual for holidays.
Sick Leave Sick leave accrual is provided to all regularly scheduled employees based upon their scheduled work week and labor group. Sick leave accrual is available for use immediately.
Emergency Leave Emergency leave is provided to employees to attend the funeral of an immediate family member, or to visit an immediate family whose illness may result in death. Firefighters may take a 24-hour shift and all other employees may take up to 3 days emergency leave days per calendar year. Sick leave and/or vacation may also be utilized with approval.
OTHER BENEFITS Employee Assistance Program The EAP provides employees and members of their households up to four confidential visits per issue per year at no cost. Visits may be for counseling, assessment or referral help in dealing with the various stresses in life.
Fitness Reimbursement Policy Full-time employees are eligible for up to $40 per month towards monthly membership dues to a health/fitness facility. Reimbursement is based on attendance and requires proof of payment and is processed on a quarterly basis through payroll. Regular part-time employees are eligible for a pro-rated reimbursement.
Educational Reimbursement Policy Up to fifty percent of the cost of registration and fees associated with educational courses taken at an accredited institution and related to a regular employee's job may be reimbursed upon successful (Grade C or better) completion of the class. Term maximums apply for reimbursement. Employees who have completed their trial service period are eligible for this benefit. This program is dependent on budget availability.
Note: All benefits and contributions listed on this summary are subject to change
01
We appreciate your interest in becoming a member of the City of Grants Pass' team. Working in service of our citizens and community is important and we value your time and effort to complete the application process. We have prepared supplemental questions as part of our selection process to assist us in determining if you possess the knowledge, skills and abilities to succeed in the position for which you've applied. These questions should be answered accurately and thoroughly based on your work history. If you are requesting veteran's preference, indicate that you are a veteran AND upload a copy of your DD214 or veteran administration letter indicating your disabled status if applicable. Veteran preference documentation must be submitted by the closing of the announcement. I have read and understood all of the information listed above.
02
A dispatcher will be required to work any shift on any day of the year including holidays. Are you willing to be assigned to shift work which includes day, swing and graveyard shifts on a rotating basis?
03
Are you willing to work weekends, holidays and overtime?
04
Do you agree if selected to fill this position, that you will be able to attend a 3 ½ week academy in Salem, Oregon? (City pays for attendance and all approved costs associated with attendance)
05
Are you able to type without looking at your hands?
06
What work environment do you enjoy working in? Please be specific.
07
Give an example of your experience in multi-tasking (doing multiple tasks at the same time). Would you consider yourself a strong multi-tasker? Would your current employer and co-workers consider you good at multi-tasking? Explain your answer.
08
Describe a time when you had to take on extra duties or make some other sacrifice (such as changing your schedule) in order for an overall improvement in the service to your customers and your department? How did the change affect the service to customers?
09
Can you describe a time when your stress resulted in making errors at work or in some way affected your work performance? If applicable, how did you address your stress level to stop these errors?
10
Give an example of a time that you dealt with a stressful situation. How did you deal with the situation? What was the outcome? After making your decision as to how you handled the situation, were there other options available to you? If so, what were they?
11
How many years of experience do you have as a dispatcher? In what disciplines (police, fire, medical, call taking)?
12
Have you ever been convicted of a felony?
13
If you answered yes to the previous question, please provide specific details for each occurrence including: 1-Date; 2-Location; 3-Charge and description of the offense; 4-Penalty/Disposition. If this is not applicable please type "NA" in the text box.
Required Question City of Grants Pass, OR
Job Tags
Holiday work, Full time, Temporary work, Part time, Work experience placement, Immediate start, Trial period, Felony friendly, Flexible hours, Shift work, Night shift, Rotating shift, Weekend work, Day shift, Afternoon shift,