Job Description

**Liability Claims Adjuster**

at Protective Insurance Indianapolis, IN *Protective Insurance is now a Progressive company*

**Location:** Indianapolis, IN

Note: Temporarily remote due to COVID-19

As a **liability claims adjuster** in our Commercial Auto Claims organization, youll review third-party auto and property liability claims and analyze associated policy coverage, providing thorough documentation and timely resolution. Youll have the opportunity to manage a caseload from beginning to end, corresponding with claimants, insureds, and investigating parties along the way to determine appropriate action for the resolution of claims.

**Duties and responsibilities**

* Manage an average of 80 cases at a time consisting of third-party commercial auto liability claims while handling new incoming claims

* Interpret policies and analyze information gathered to determine course of action

* Evaluate exposures and maintain accurate reserves on all files

* Keep claims files documented and updated

**Must have qualifications**

* Bachelor's degree or higher or a combined total of 5 years of work experience and/or post-secondary education.

Work or educational experience must include:

* Claims adjuster

* Position that developed or required the ability to think critically, solve problems, effectively communicate verbally and in writing, and embrace new challenges

* Strong customer service skills

**Preferred skills**

* Minimum of 1 year multi-state auto liability claims handling experience, preferably with commercial lines

* Ability to maintain and obtain all necessary adjuster licenses

* Ensures high quality customer service

* Organizational skills and an ability to multitask to manage case load

* Excellent communication and negotiation skills

**Compensation**

* Salary range: $43,800- $54,800

* Gainshare bonus up to 16% of your eligible earnings based on company performance

**Benefits**

* 401(k) with dollar-for-dollar company match up to 6%

* Medical, dental & vision, including free preventative care

* Wellness & mental health programs

* Health care flexible spending accounts, health savings accounts, & life insurance

* Paid time off

* Short & long-term disability

* Parental & family leave; military leave & pay

* Diverse, inclusive & welcoming culture with Employee Resource Groups

* Career development & tuition assistance

Equal Opportunity Employer

#LI-AD1

Location (City) * *

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