Manager, Catering Universal Orlando Resort 296735 You are here: / Manager, Catering Universal Orlando Resort 296735 **Manager, Catering**
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**Job Description & Requirements**
**JOB SUMMARY:** Responsible for clear communication, both oral and written, with various departments on multiple special events to ensure guest satisfaction and success. Keeps in perspective the expectations of the client, both internally and externally, while maintaining the reputation and integrity of Universal Orlando. Responsible for all necessary administrative paperwork to comply with the standard company policies and procedures. Responsible for other paperwork/assignments as directed by management.
**MAJOR RESPONSIBILITIES:**
* Integrated in all aspects of special events, such as client contact, menu planning, and creative concepts to ensure success from an operational and guest perspective.
* Communicate, both orally and in written form, with various departments regarding multiple special events, including subordinates.
* Ensure proper staffing levels and equipment maintenance for all special events
Development of staff
* Complete site visits and pre-con meetings to ensure clients expectations.
* Ensure all paperwork, including billing, is correctly completed in accordance with the standard company policies and procedures.
Support Senior Catering Manager as directed.
* Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
* Performs other duties as assigned.
**EDUCATION:**
* High school degree or GED required.
* Bachelors degree from a four year college or university in Business/Hospitality Management preferred.
**EXPERIENCE:**
* Three to five years Catering/Food Service Experience in a leadership role required
* One to three years Catering/Banquet Management Experience required; or equivalent combination of education and experience.
**CERTIFICATIONS, LICENSES, REGISTRATIONS:**
* Florida Food Manager Certificate required.
* Class D Florida Drivers License required.
* Class B Florida Drivers License preferred
* Forklift Certified preferred
* Alcohol Awareness preferred.
* Catering Management Certification preferred
* Hospitality Industry Association affiliation preferred.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. **Here you can.**
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2022 Universal Studios. All rights reserved. EOE
Read more about this job
* Work shoes
* Opportunity for cross training and working in exciting new venues
* Meal vouchers
* Opportunities to advance, based on skill and available positions, to a full-time career in Culinary
* Work shoes
* Opportunity for cross training and working in exciting new venues
* Meal vouchers
* Opportunities to advance, based on skill and available positions, to a full-time career in Culinary
* Work shoes
* Opportunity for cross training and working in exciting new venues
* Meal vouchers
* Opportunities to advance, based on skill and available positions, to more senior leadership within Culinary
If you have the drive, passion, and experience to lead our Team Members to deliver the ultimate innovative dining experience, then we have the career for you! Whether you are a Culinary Team Lead, a Sous Chef, or Executive Chef, were seeking leaders with varying levels of experience to help drive our universe to the next level. We offer competitive compensation, fun and unique perks, extensive benefit packages, and a fantastic work culture all were missing is you! In our Universe, there is no ordinary internship! Just bring your unique ideas, excitement and enthusiasm, and well provide the extraordinary opportunities for you to gain hands-on rewarding work experience. As an Intern, youll be exposed to a variety of business practices and learn from some of the most talented professionals in the industry. At Universal Orlando, there are certain requirements we look for in all candidates interested in an internship. Check out the list below to make sure you are eligible to apply. Please note that Universal does not provide housing or transportation, however, we can offer suggestions and connect you with other interns looking for housing.
* Actively enrolled, degree-seeking students.
* Sophomores, Juniors, Seniors or Graduate-level students.
* Minimum 3.0 cumulative GPA (transcripts will be requested for verification).
* Job specific qualifications as outlined in the Intern job description.
* Ability to work a minimum of 20 hours a week for approximately 10 weeks.
Youll be in the center of the action, bringing famous movies and stories to life. Youll dress the part with a themed wardrobe and help to provide a truly immersive experience that our guests will remember for years to come! See how you can bring the excitement in one of these roles:
* Attractions Attendant
* Team Lead
Youll be part of the larger-than-experience of our attraction, sharing the fun in one of a kind shops and kiosks. Join us to help our guests find what they love, love what they find, and go home with happy memories and more.
* Merchandise Associate
* Gameskeeper
* Merchandise Team Captain
Our Operational Leadership teams are founded on the principles of providing an entertaining and seamless experience for our guests. It is the integration of all these operating areas performing together that creates memories that last a lifetime for each of our guests.
* Merchandise
* Food & Beverage
* Entrance Operations
* Attractions
* Parking & Transportation
* Park Services
* Event Operations
* Tours
Using analytics to make the most of data, we are continually focused on process improvement, revenue management, capacity planning, labor planning, and optimization. The insights produced by our Data Analytics teams helps drive our business and leaves a lasting impact on our global organization and our guests experience. Career opportunities include:
* Revenue Management
* Marketing Analytics
* Financial Analysis
* Business Intelligence
* Industrial Engineering
**RockIT Your IT Career Video Transcript**
*[DESCRIPTION]* Speaker 1 (interviewer) and John (interviewee) walking towards Rip Ride Rockit roller coaster **[SPEAKER 1]****[JOHN]:** Good. **[SPEAKER 1]** We like to do interviews a little differently here at Universal. **[JOHN]:** OhOK. *[TEXT]* ROCK IT Your IT Career *[DESCRIPTION]* Speaker 2 (interviewer) and Speaker 3 (interviewee) on Rip Ride Rockit roller coaster. **[SPEAKER 2]****[SPEAKER 3]** OK. **[SPEAKER 2]** OK. All right. **[SPEAKER 1]** Tell me about your understanding of Angular6 and some of its advantages. **[SPEAKER 3]** It's a JavaScript framework that manages-- **[JOHN]:** Web applications and apps in JavaScript, HTML, and TypeScript. *[DESCRIPTION]* Interview on a roller coaster. **[SPEAKER 2]** Define active directory and how you have utilized it in your career. **[SPEAKER 3]** Active Directory manages computers and other devices on a network. **[JOHN]:** I most commonly use it when I'm setting up and managing network printers. **[SPEAKER 1]** **[SPEAKER 3]** I totally enjoy supporting more. I lik
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