Job Description
JOB DESCRIPTION:
The Team Lead helps the Store Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Team Lead is involved with continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
RESPONSIBILITIES
• Helps with personnel management, which includes recruiting, training, and coaching associates
• Schedules work assignments
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Helps develop and implement the store marketing program
• Helps manage Center financials and prepare/provide reporting
• Manages inventory
• Helps oversee Center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned
• Performs notarial acts (after certification
QUALIFICATIONS
• High school diploma or GED required
• Advanced education degree, coursework, or tech school desired
• One year of supervisory experience in logistics, retail, or other relevant industry
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities
COMPENSATION
Starting rate is $18.00 per hour for initial 120 days.
Must be or become a notary within 120 days.
After 120 days and a positive review and exceptional attendance, pay would increase to $19.00/hr
After 180 days, an additional bonus/commission is available with a great attendance record.
Southeast Michigan company established in 2005 provides landscape design, construction, installation, and maintenance services. You would manage and oversee multiple crews for a well-capitalized company. Leadership invests in developing their people, equipment, and infrastructure...
...operation, price range and dress code of the restaurant. Obtain and maintain position-specific licensing. Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and performs model/presenter tasks...
...works to develop relationships with large customers. Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. Develops schedules, monitors performance and recommends the...
The Lansing Board of Water & Light has an opening for a Financial Analyst I - II located in Lansing, MI. Job Type: Full-Time Starting... ...Position Summary: A Financial Analyst in the Finance & Planning department supports the company's business units by...
...leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder (OUD). \n Operating in over 70 treatment centers in multiple states, our...