Salesforce Administrator Job at Strive Health, Washington DC

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  • Strive Health
  • Washington DC

Job Description

What We Strive For

Strive Health is built for purpose - to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We're Worth the Application
  • We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America's Best Startup Employers 2023 and 2022, Built In Colorado's Best Places to Work 2022 and 2024, Comparably's Best Places to Work in Denver 2022 and The Tech Tribune's Best Startups in Denver 2022. Additionally, Strive's CEO, Chris Riopelle, has been recognized as one of Denver Business Journal's Most Admired CEOs.
  • We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
    • Strive Forward - LGBTQ
    • Underrepresented Minorities
    • Women and Allies
    • Parent and Caregivers
  • We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
    • Flexible time off
    • Sick time off
    • Companywide wellbeing days
    • Two comprehensive EAPs and a variety of mental health tools
    • Volunteer time off
    • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
    • Professional development
    • Financial wellness resources
    • Carrot Fertility and Peloton for all Strivers
  • We like to have fun by celebrating our successes as a team through team building, company gatherings, experiential incentives, core value awards, a companywide book club and more.
  • We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care

What You'll Do

This role will be using and configuring Salesforce in a healthcare services environment including workflows, validation rules, and security controls to develop patient care centered solutions, managing Salesforce objects and processes, dashboards and analytic reports. This position will serve as the SME for Salesforce's Health Cloud solution including developing and leading trainings. They will also manage security, users, roles, profiles, groups, queues, sharing rules and other options as well as manage a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers, and workflows conforming to our data model. This role will be working with clinical and business teams to refine requirements in the form of user stories. The Salesforce Administrator will do all of this on a cross-functional product development team and be expected to contribute to design decisions and solutions related to our Health Cloud needs. This position will report to the Salesforce Director.

The Day to Day
  • Configure all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, and public groups.
  • Refines requirements from users and stakeholders in collaboration with product development team.
  • Executes on Salesforce configuration changes, including custom assessment updates, OmniStudio components, Flows, Objects, Custom Metadata, Dashboards and Reports, and Managed Packages.
  • Monitors user adoption, creates training manuals, and delivers solutions to user support tickets.
Minimum Qualifications
  • Bachelor's degree in Computer Science, Business, or related field.
  • 1+ years' experience with Salesforce required.
  • Salesforce Administrator certification required.
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
Preferred Qualifications
  • Demonstrated experience with Salesforce architecture and APIs.
  • Experience soliciting, gathering, and analyzing user input and requirements.
  • Familiarity with Health Cloud platform.
  • Salesforce Telephony integration experience.
  • Experience on a Salesforce implementation through the SDLC.
  • Salesforce platform developer certification preferred.
  • Intermediate experience with Health Cloud platform.
Annual Salary Range: $85,700 - $104,000

Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com

Job Tags

Holiday work, Local area, Flexible hours,

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