Senior Jira Confluence Administrator Job at Vertex Advisory Services, Irvine, CA

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  • Vertex Advisory Services
  • Irvine, CA

Job Description

Responsibilities:
  • Responsible for the supporting and maintaining Rivian's Jira and Confluence.
  • Serve as a technical expert of the Jira and Confluence applications and enforce Rivian's best practices and standards.
  • Have in depth understanding of the business process that are supported by Jira and Confluence Be a leader on tool usage, standard methodologies, and implementation
  • Document technical solutions that align with enterprise objectives Identify and communicate gaps between current and desired end states
  • Work with users to ensure consistent performance
  • Be a trusted support and escalation point for technical issues
  • Assist with delivery management processes and enforcement Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools Communicate and collaborate with internal/external teams
 
Qualifications:
  • 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
  • Process oriented mindset.
  • Good experience in the enablement of enterprise-level processes using Jira and Confluence.
  • Experience with configuring and supporting integration using development tools on Jira Experience with managing reports on Jira and supported reporting applications
  • Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
  • Technical understanding of common networking terms and tools
  • Previous experience working in a dynamic and agile environment Able to work independently with minimal guidance in a rapidly changing environment
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
  • Demonstrate good interpersonal skills and communication, both written and spoken
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Good work ethic and the ability to work with diverse teams across different time zones
  • Strong ability to multi-task and adapt to changing priorities
  • Bachelor's degree required.

Job Tags

Full time,

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