Job Description

• Partners with business subject matter experts (SME) to identify and develop training
• Gathers information on business objectives, determines training needs.
  Participates in the tracking, capture, and evaluation of training for success measurements
• Conducts and facilitates general and specific training programs for employees and external customers.
• Conducts and analyzes evaluations to judge the effectiveness of training sessions and implements improvements.
• Collects information on employee performance and feedback.
• In the future, may travel to deliver training.

• Experienced in instructional design theory and/or learning principles
• Strong understanding of effective teaching methodologies and tools
• Experienced in traditional and modern training methods, tools and techniques
• Ability to present complex information to a variety of audiences
• Presentation skills
• Data gathering and analysis
• Virtual Facilitation skills
• Critical thinking to develop or assess training materials
• Project management skills
• Presentation skills within a group and/or one-on-one virtually
• Strong organizational and analytical skills
• Understands effective teaching methodologies and tools
• Critical thinking and decision-making skills
• Excellent written and verbal communication skills
• Excellent interpersonal, relationship-building, and teamwork skills
• Self-motivated; self-starter
• Experience managing projects/learning programs, focusing on both long-range projects and immediate tasks
• Proficient in Microsoft Word, Excel, and PowerPoint, a must
• Experience in the Escrow/Title industry
• Delivers training virtually but may need to provide in-person training (10% travel)

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