Job Description
Required Skills: Taking inbound phone calls and chats to provide basic to complex credential administration/password, computer setup and configuration. The ability to use existing knowledge base content to search for known solutions and implement work arounds. Agent must be able to follow directions and be able to process large amounts of information in a customer focused/friendly manner in a fast-paced, high-volume environment with great communication skills. Must demonstrate proficiency by efficient triage of the problem, efficient use of solutioning tools, and use of escalation processes to quickly resolve or escalate incidents that require further subject matter experts. Common call/chat types are assisting with encryption password and active directory passwords, remote access questions that may arise from a predominate work from home customer base, software installs, printer setup and other peripherals. Other: knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patching, O365, Outlook email, Teams. Additionally, knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids.
White Plains Hospital Job Description Title: Secretary/Office Assistant Job Code: 800505 Department/Location: Department Specific FLSA Status: Non Exempt Reports to: Department Manager Position Summary Provides administrative support to the...
...Job Description Nurse Hustle is seeking a travel nurse RN CVICU for a travel nursing job... ...: RN ~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours, nights ~ Employment... ...the country as well as perm and per-diem jobs. We help many talented healthcare...
...our operations, you will harness your expertise in extrusion and slitting techniques to produce high-quality polyester films. The Production Technician assists in the production of polyester film by performing extrusion and slitting activities in order to achieve...
...Job Description Job Description Baker Roofing Company Construction Manager This is a unique opportunity to take control of and propel you along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan and...
Position Type: Athletics/Coach Date Posted: 7/3/2024 Location: Sherman High School Date Available: 08/01/2024 Closing Date: 07/09/2024 County: Boone County Schools - website