Job Description
ServiceNow Sr Developer
Location : Charlotte, North Carolina
FTE/FTC
Mandatory Certification-
CSA (ServiceNow System Administrator)
CAD (Certified Application Developer)
Technical Skills:
Hands-on design, development, and deployment experience with the Service-now platform
Service now development and implementation experience in ITSM and ITOM modules (Incident, Problem, Service Catalog, SLA, Change, CMDB & Asset)
Troubleshooting knowledge of event co-relation
Experience in development of custom modules/Application.
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX
Webservices, SOAP, email, and other integration
SNOW version upgrades
ITIL Foundation v3 certification & ServiceNow Administration certification
Working with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.
Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issues.
Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages.
knowledge on AngularJS, Bootstrap and service mapping will be added advantage.
Expertise on API integrations with other systems
Process Skills:
ITIL V3 process skills
Management of standard tools, policies and practices governing the Software Development Lifecycle through Release Implementation for the ServiceNow platform.
Development and maintenance of release management process.
Customizing ServiceNow applications
Behavioral Skills:
Resolve technical issues of projects and explore alternate designs
Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
Train and coach members of project groups to ensure effective knowledge management activity.
Qualification:
7+ years of relevant working experience in ServiceNow development, implementation of multiple modules
BE Computer science or Equivalent
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Job Tags
Permanent employment, Fixed term contract, Work experience placement,