Job Description
OUR PURPOSE SunCommon believes business should create positive change and help solve the world's biggest problems. Our mission is to accelerate the transition to solar power in our communities because ensuring a habitable planet is the most important work of our lifetimes.
ABOUT THE BUSINESS SunCommon is a market leading renewable energy company operating in Vermont and New York's Hudson Valley and Capital District. SunCommon is a division of Clean Royalties, LLC. We are an innovative clean energy company focused on advancing renewable energy solutions in an effort to help save mother earth. Our work offers intellectually stimulating challenges and meaningful opportunities for growth, driven by a collaborative, talented, and dynamic team.
ABOUT THIS POSITION The Solar Home Advisor (SHA) is a member of SunCommon's residential sales team. Solar Home Advisors will have access to some"company generated" leads to drive early sales. A successful SHA will then build and leverage their own network of self-generated leads, contacts and referrals to create a robust pipeline of residential solar projects and customers. As such, this role requires outgoing folks who love meeting new people, have a strong work ethic and a well-structured, entrepreneurial approach. As a certified B-Corps, our mission is to break down barriers to solar and use our business as a force for good, and Solar Home Advisors are core to driving this important work.
The SunCommon sales process is a consultative approach to educating customers on the growing role that solar is playing in our clean energy future and how individual home owners can participate in the energy revolution being led by our company. Most of our customer visits are virtual visits during normal work hours Monday-Friday, but we are there for our customers to follow up when they need us - nights, weekends, rain or shine.
The Solar Home Advisors are the face of SunCommon for our customers and are expected to carry themselves in the utmost professional manner. They are knowledgeable, adaptable, and confident, with a high degree of customer service and professionalism and a penchant for accuracy. They excel at developing long-lasting customer relationships through active listening, communication, and the demonstration of solar expertise. They have a good technical grasp of how solar energy works, how solar projects are permitted and the benefits of group net-metering - and they are innovative, customer-focused solutions providers at the core.
ESSENTIAL JOB FUNCTIONS - Continuous self-education pertinent to our sector and specific to your territory
- Act as a trusted advisor by taking time to build the relationship - get to know your customer and their needs
- Educate the customer on the SunCommon value proposition and fashion solutions that meet their needs now and into the future
- Set clear and proper expectations that align with our ability to execute and deliver
- Close sales without undue pressure
- Manage your pre- and post-sales pipeline with detail and care
- Generate referral leads and self-generated sales from the new customers you sign up for our products as well as through other contacts within our service areas.
- Finalize deals and sign contracts, both electronically and at clients' homes and workplaces.
- Clearly communicate the environmental and financial value of solar, emphasizing our mission and values.
- Exhibit positive, enthusiastic personality - this is absolutely key
- Conduct in-home and virtual visits and follow up presentations on potential projects
- Work with customers to complete credit packages and financing applications.
- Operate in collaborative team atmosphere - giving and taking feedback to improve your personal performance as well as that of your team and the entire business.
- Collaborate with the Operations Team to hand off clean projects ready for permitting, financing and a clear path to installation.
- Timely updates to log communications with contacts in our CRM contact database (Salesforce) and organize site maps, photographs, utility information, contracts, proposals and other key documents.
- Support SunCommon's Culture. Actively contribute to a positive, enthusiastic, and adaptable team environment. We need to love what we do, work well with our teammates, and appreciate our customers in order to achieve and deliver success.
Requirements
JOB QUALIFICATIONS - Must revel in customer interaction and sales, and exude positivity. Solar industry experience is a plus, but not required.
- A successful SHA demonstrates confidence and expertise communicating technical and financial information in plain language for a variety of clients and project stakeholders.
- Ability to generate new leads and deals to build their pipeline independently and in collaboration with the broader SunCommon team.
- Excellent self-organization, time management skills, and follow through. Ability to work independently and with the broader SunCommon team.
- Proficiency using IT hardware (iPhone, MacBook, iPad) and software (MSOffice, CRM and file management), and with basic mathematics and spreadsheets. Facility with numbers is critical.
- Committed to staying on the leading edge of the solar and renewable energies industry.
- Demonstrated commitment to social change.
- Strong and confident team player and leader with solid relationship building skills.
- Entrepreneurial thinker and doer who sees opportunity in ambiguity and is energized by the prospect of joining the SunCommon Team.
- Articulate in person and by phone, clear and efficient writing ability for emails.
- Ability to drive a car, clean driving record and maintenance of that clean driving record.
COMPENSATION & BENEFITS SunCommon provides our employees a competitive salary and strong package of benefits, including:
- For the employee and her/his family, fully paid medical premiums as well as a significant contribution toward medical deductible expenses.
- For the employee and family - fully paid dental premiums.
- 3 weeks paid personal leave (combined vacation and sick) for year 1; 4 weeks for year 2 and beyond.
- 10 paid holidays annually.
- Company contribution toward retirement (401k company match 1:1 up to 3% of pay that the employee sets aside, then a 1:2 match for 4 or 5%) or 3% of pay toward the employee's college student loan debt.
- Company-paid short-term disability insurance, long-term-disability insurance and $25K in life insurance with buy-up option
- Employee Assistance Program (EAP)
SUNCOMMON VALUES Achieving our mission is critical work, and how we do that work matters. One way SunCommon creates positive change is internally, by instituting and measuring ourselves against practices that do right by our employees, customers, and communities. The following core values are critical to our operations and our success: Embody Excellence, Maintain Humanity, Prioritize Inclusivity, Cultivate Joy.
We do it by celebrating creativity, cross-function collaboration, high energy, hard work, good play, deep networking and with the acknowledgement that we'll each make mistakes and learn from them. We know success. We know fun. Come do both with us.
As a certified BCorps, we take seriously our responsibility to succeed and to honor our triple bottom line commitments to People (our employees and their families, our Customers and residents of the communities where we do business), Planet (our beloved environment and the broader globe, given climate change) and Profit (providing capital to grow, revenue to share among our employees, and a reasonable return to our investors). This is important work, and we have fun doing it. Innovation is fun stuff.
SunCommon of course is an equal opportunity employer and we don't tolerate harassment or other discrimination based upon sex, sexual orientation, gender identity, marital status, caregiver status, pregnancy, military or veteran status, race, color, religion, national origin, place of birth, ancestry, age, physical or mental disability, genetic information or any other legally protected status.
Salary Description
38K-40K plus commission SunCommon
Job Tags
Holiday work, Temporary work, Remote job, Weekend work, Monday to Friday,