Job Description
Salary: $75,000 - $90,000 a year
Spa Manager
Job Description
Department: Spa Operations
Position Title: Spa Manager Services
Reports to: Owner/Franchisee
Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa Receptionist
Subordinate Positions: Nurse Practitioner/Physician ’s Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) staff management and training
(4) payroll and inventory management
(5) financial management
(6) special events programming and marketing
Essential Behavioral Characteristics:
Essential Skills:
Qualifications:
Physical/Mental Requirements:
Work Environment: Spa environment
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