Job Description
Welcome to Zufall Health!
English/Spanish Interpreter The incumbent will provide Spanish and English interpretations for patients, providers, and other ancillary staff for in-person and/or telemedicine appointments (including in-patient rounds, family meetings and educational teachings).
Duties and Responsibilities - Participate as a neutral party in the role as conduit of information that must flow between clinic staff and patients.
- Ensure that information pertaining to the patient's acute and chronic conditions, complaints and concerns, past medical and surgical history, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
- The patient's questions/concerns regarding this information is to be appropriately addressed and documented or conveyed to the clinical staff.
- Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective.
- Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
- Promote customer satisfaction; notify Supervisor of any issues that may be problematic for patients or staff.
- Participate in continuing education programs and competency training to enhance professional role of interpreter. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
- Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
- Perform other related duties incidental to the work described herein.
Education, Training, and Experience - Minimum High-School Diploma
- Successful completion of conversation/translation competency testing in secondary language Knowledge of Medical Terminology
- Knowledge of electronic medical record
- Previous experience in a Health Care setting preferred
As a condition of employment, we require that all staff are fully vaccinated against flu. Therefore, if hired during flu season (typically between September-May), all new employees need to be fully vaccinated against flu and are required to provide documentation of receiving flu vaccines upon hire.
Zufall Health an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, medical conditions related to pregnancy or childbirth, protected veteran status, or any other characteristic protected by law. Thank you for taking the time to apply!
Other details - Job Family Non-Clinical
- Pay Type Hourly
- Min Hiring Rate $19.00
- Max Hiring Rate $24.34
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Job Tags
Hourly pay,