Job Description

LAUNCH is one of the fastest growing aviation and industrial staffing and aircraft services firms in the country and as a result we are adding a Quality Manager to our Team. If you are career minded, have a positive attitude and a strong desire for success then we have a rewarding career opportunity for you!

LAUNCH offers a competitive salary and benefits package. We offer a high energy, professional, flexible work culture with opportunities to showcase your talents while growing with LAUNCH.

ESSENTIAL DUTIES & RESPONSIBILITIES

The training manager is responsible for managing LAUNCH’s FAA approved repair station training program and training records. The training manager conducts new hire and recurring training for LAUNCH’s repair station and acts as a designated trainer for LAUNCH repair station customers. The training manager works closely with the LAUNCH on-site coordinator, Director of Quality and remote LAUNCH Teams Administrator to maintain and audit records of completed training. Additional duties may include:

• Supporting data entry requirements for EmpowerMX or other digital task card and signature authorizations
• Creating monthly and weekly training calendars
• Conducting in-person and virtual training for remote LAUNCH repair station projects
• Support LAUNCH Teams training requirements and communication with Teams customers (non-repair station programs and projects)
• Technical training course development

KNOWLEDDGE, SKILLS &ABILITIES

• Maintain LAUNCH repair station compliance with FAA approved repair station training manual
• Self-starting, entrepreneurial, goal-oriented individual multitasking and organizational skills
• Ability to build rapport with both internal Team Members, vendors, government agencies and customers
• Excellent interpersonal skills, both verbal and written
• Ability to travel periodically
• Ability to work collaboratively and rely on others inside and outside of the company to meet objectives
• Meticulous approach to work with an eye for detail
• Ability to maintain high-quality work and meet strict deadlines
• Strong computer skills; proficiency in Microsoft® Word, Excel and PowerPoint
• Must be able to self-supervise and maintain the highest professional communication and appearance standards
• Ability to adhere to LAUNCH’s Mission and Values

MINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONS

• Previous training program management and course development experience with emphasis on 14CFR145 and 121 required
• Previous instructor experience in repair station or airline environment required
• Proficient with computer software (Microsoft Office products), course and LMS software
• A&P licenses strongly preferred
• Associates degree preferred
• Certification in instruction or adult education preferred
• Local candidate in the Wichita, KS area required

KEY RELATIONSHIPS

• LAUNCH Teams Wichita repair station support, technical and frontline leader staff
• LAUNCH repair station technical staff (maintenance and inspection)
• LAUNCH corporate Team Members
• Repair station customer training managers and technical training departments
• LAUNCH 8LWR091D and Teams Customer auditors and inspectors
• FAA and foreign government regulatory agency inspectors
• LAUNCH LMS & content providers

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