Job Description
This is a remote position.
We are seeking dedicated Customer Service Representatives to join our dynamic team. This vital role primarily involves handling inbound calls to assist customers
Daily duties will include:
o Provide exceptional customer service through various channels (phone, email, chat).
O Efficiently process inbound calls
o Assist customers with company information, account issues, and other inquiries.
O Escalate complex issues to appropriate departments for resolution.
O Maintain a high level of service knowledge to assist customers effectively.
O Collaborate with team members and other departments to ensure a seamless service experience for all customers.
Skills:
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy in handling customer information.
Benefits:
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