Job Description

Job Description

Job Description

Rooter Hero is Hiring for a new HVAC Manager!

If you thrive in a fast-paced environment, have a charismatic personality that allows you to instantly connect with just about anyone, and want to help forward-thinking business leaders reach their growth goals, you might be the perfect fit for our HVAC Manager role.

• Are you a motivated self-starter who can balance strategy, organization, execution, and a team of colleagues?
• Do you have a knack for critical thinking and developing tailored solutions to varied challenges?
• Do you value listening, understanding, and building meaningful relationships with others?
• Final question: when faced with a challenge, do you get excited or run away?

As our HVAC Manager, you will play a critical role in leading, coaching, and developing a diverse team that includes service technicians, salespeople, logistics coordinators, and installers. Your goal will be to strategically guide your team to meet and exceed revenue targets and key performance indicators, all while fostering a positive, collaborative environment. With a focus on growth, you’ll be responsible for hiring top talent, managing day-to-day operations, and creating tailored solutions to support the long-term success of both the team and the organization.

This is an opportunity to shape Rooter Hero’s future and positively impact countless people across the region. Your mission, should you choose to accept, is to cultivate strong relationships and invite new team members into the Rooter Hero family, where we thrive through integrity, service, and a shared pursuit of growth.

Key Responsibilities Include:

• Conduct regular crew meetings with Technicians, Installers & Sales People to address operational concerns, share performance results, and complete safety training
• Partner with the Regional Vice President to manage marketing costs on a daily basis to ensure monthly targets are met
• Manage individual technician performance through coaching, 1:1 meetings, and progressive discipline
• Work with the Regional Vice President to review monthly financial statements to identify ways to reduce direct costs and maximize profits
• Oversee all active jobs and office staff to ensure jobs are closed out in a timely and accurate manner. Preferably in no more than 10 days
• Hire and recruit the appropriate number of field personnel to meet call demand
• Maintain vehicles and equipment to minimize repair costs and availability to our team
• Meet or Exceed monthly revenue targets and Key Performance Indicators outlined in the annual bonus program
• Ensure all company rules, policies and procedures are followed
• Assist the Regional Vice President with tasks or pilot programs
• Order uniforms for technicians.
• Conduct onboarding with all new hires
• Attend all necessary meetings related to the shop and management team

About the Company

Rooter Hero is a company built on 90+ years of plumbing expertise and a passion for delivering high-quality residential and commercial services. We operate with a strong Code of Values that emphasizes integrity, respect, service, and teamwork in everything we do. Our certified professionals solve plumbing issues with speed and precision, while our collaborative culture encourages continuous learning and personal growth. If you’re ready to join a team where communication, leadership, and interpersonal skills are valued, Rooter Hero offers the perfect environment for success and fulfillment.

If you’re looking for a job that’s boring and easy, you won’t find that here. We put 110% into everything we do. Greatness is achieved through hard work, discipline, and sacrifice, and we’re determined to be great. We’re not crazy; we just believe in what we do.

If you'd like to be part of a nationally recognized, collaborative, and downright badass team, then we can’t wait to hear from you!

Requirements

• Prior work experience in the service industry; preferably Plumbing or HVAC.
• 2 successful years in a Leadership Role
• Preferably understands and used Service Titan
• Be able to drive to customer’s homes
• Be able to travel to corporate headquarters or Rooter Hero Service Locations for meetings and/or training by car and/or airplane
• Must be able to drive in the field
• Must be able to bend, sit, stand, and squat for long periods of time
• Must be able to work under various weather conditions
• Must be able to handle entire division needs either through delegation or on-call

Benefits

• Profit Sharing
• Company Vehicle
• Full Benefits
• 401K Match
• Annual Bonus Opportunity
• Amazing career growth opportunities

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