Are you looking to work alongside leaders in the mortgage industry that will help you grow your career? We’re looking for a full-time loan partner that will help our applicants get mortgage ready and support them throughout the loan process. Jobseekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Responsibilities: • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service • Screen and make calls, book appointments and provide administrative support as needed • Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer Qualifications: • Highly motivated and goal-oriented with excellent customer service and communication skills • Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred • NMLS license or training is not required, but is desired • At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant • Licensing : Valid Mortgage Loan Originator (MLO) license in accordance with NMLS requirements. or willing to get one • Communication Skills : Strong ability to explain financial concepts clearly and effectively • Tech-Savvy • Problem-Solver • Customer-Centric Compensation: $85,000 - $185,000 yearly • Compensation: $85,000-$185,000 per year Loan Depot Lancaster
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