Night Auditor Job at Heritage Hospitality Partners, Harrisburg, PA

NkJRa2xzaEFMV2U2ekZuWEQ3L3JENUtCRFE9PQ==
  • Heritage Hospitality Partners
  • Harrisburg, PA

Job Description

Hershey Pa Hotels Group in Harrisburg, PA is looking for one part time Night Auditor to join our 22 person strong team. Our ideal candidate is self-driven, motivated, and engaged. We are looking for a Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. The part time Night Auditor responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel software, like Opera PMS & Medallia
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • "Yes I can!" service attitude
  • Excellent communication and organizational skills

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Part time, Work experience placement,

Similar Jobs

Staff Finders Technical

Warehouse Worker - Picker / Packer Job at Staff Finders Technical

 ...Join our team and be a vital part of a dynamic and efficient warehouse operation! As a Warehouse Worker I, you will play an essential...  ...quality, and safety. Duties and Responsibilities: Prepare, pack, and label raw materials into finished goods, ensuring readiness... 

AZ Sales Group

Sports-Minded Management Trainee Job at AZ Sales Group

 ...Description Job Description This is an entry-level position for a business-minded, outgoing...  ...Advertising firm. We are looking for a Management Trainee who will grow to handle all...  ...the Los Angeles area. Also, a successful Sports-Minded Management Trainee will be innovative... 

Targetbase

Group Creative Director (Art Direction) Job at Targetbase

JOB SCOPE & PURPOSEThe Group Creative Director(GCD) contributes to the overall strategic direction of assignments. He/she leads a team...  ...and promotional materials on assigned accounts. As a contributing art director, he/she determines the creative direction and guides... 

The Alpha Group

Assembly Worker Job at The Alpha Group

 ...business, they are expanding and growing! This company is working with cutting edge technology and supplies their products to high end museums, offices, and performing arts centers. Responsibilities of the Assembly Worker: -Perform basic electronic and mechanical... 

Cortica - Neurodevelopmental

BCBA (Board Certified Behavior Analyst) Job at Cortica - Neurodevelopmental

 ...Maintaining accurate records and documentation Qualifications include a Master's degree in Applied Behavior Analysis or related field, BCBA certification, and experience in a clinical or educational setting. Strong communication and analytical skills are essential....