Job Description
Essential Functions:
- Establish hotel pricing levels in all segments including gaming and non-gaming.
- Responsible for the daily room inventory management process and daily pricing process.
- Monitor competitor rates, positioning, strategies and data; maintain an understanding of the local market dynamics, and demand generators in order to present action plans to management.
- Monitor and communication fluctuations in occupancy to operational departments so that they can effectively manage staffing requirements and increase efficiency.
- Analyze local events and activities and project the effect of opportunities that they create.
- Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts.
- Perform unconstrained demand analysis to determine optimal business mix.
- Responsible for all short and long term forecasts including Weekly Forecasts, 30/60/90 day forecasts, in month forecasts, and full year.
- Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales Department. Ensure effective communication while maximizing profits.
- Responsible for the maintenance of any software programs which contribute to the management of rooms revenue including PMS, Agilysys, or programs such as Duetta.
- Monitor RevPAR index on reports such as STR or other market indicators to provide critical analysis of performance weekly and monthly.
- Prepare annual Rooms Revenue Budget together with Director Hotel, General Manager / Asst. General Manager, and Finance Department.
- Chair weekly Revenue Strategy meetings in order to formulate strategies and tactics together with partners including the Director of Casino Marketing team and Director of Hotel Operations.
- Analyze previous decisions from strategy meetings to critique effectiveness and if/how to pivot dynamically.
- Ensure all distribution channels have correct content and pricing including all 3rd party sites such as Booking.com, Hotels.com, etc.
- Develop and maintain a close relationship with the market manager of these 3rd party sites to maximize opportunities on these channels.
- Develop and maintain fun and positive working relationships with other market revenue managers to create a network of peers within the Colorado community.
- Coordinate survey activities involving marketing and service opportunities to further enhance revenue potential.
- Actively develop all team members within the department including Reservations so that they too have opportunity to grow their REvenue Management and leadership skills.
- Participate in any industry events that help to showcase our brand together with the Director of Marketing and or Director of Hotel.
- Responsible for internet marketing such as pay per click campaigns, non-gaming email blasts, all in conjunction and coordination with the Casino Marketing team as well as Sales.
- Communicate any strategy changes on the calendar for the sales team and hotel ops team to use. Plan and coordinate around holiday schedules to maximize impact and fill in off peak periods. Utilize yielding strategies during peak periods.
- Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Why or why not? Did we need to walk guests or move them to overflow rooms in Carr Manor? Was this effective? How was the balance between cash vs comp rooms? Did the Front Desk effectively manage upgrades? Did we upsell rooms?
- Mystery shop Reservations team and develop their sales strategies as well as accuracy of room knowledge.
- Complete all required month end reports and action plans to drive revenue.
- During the pre-opening phase it is important to understand the urgency in developing and setting up all critical backend support systems in time for EOY opening of the resort.
$60,000 + annually based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership tuition reimbursement and more.
Job Tags
Holiday work, Full time, Temporary work, Local area, Night shift,