Job Description
We’re IntelliShift , a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is a fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking to add a service-minded Customer Success Manager to the team.
The Customer Success team establishes and advances relationships from the C-suite to business line and IT leaders, middle managers, and front-line users. Customer Success Manager serve as internal advocates for their customers by sharing feedback and partnering with our teams to provide technology that is consistent with our customers' objectives and the fleet operations industry. As Customer Success Manager , you are an expert in turning customer growth opportunities into revenue without compromising your role as a trusted advisor. You will work cross-functionally with the sales, implementation, support, and service teams to ensure our customers have an exceptional IntelliShift experience.
At the end of the day, our mission is to ensure our customers have realized and maximized value with IntelliShift, and are transforming how their companies manage and operationalize their fleet operations.
This is a full-time, remote position with occasional travel to the NY HQ, trade shows, or customer sites.
What you will do:What you'll need to do it:
The values you’ll live by as part of the team:
Benefits
We offer competitive compensation, commensurate with experience; $100-105k base plus bonus. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a remote full-time, salaried position with occasional travel to the NY HQ and customers throughout the country.
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